United - We're not satisfied until your not satisfied.
United Airlines - We're not satisfied until your not satisfied. I wish I could claim the credit for that slogan but it's down to my little brother! Eight hours into a ten and a half hour flight may not be the ideal time to update your blog, but it does have the benefit of focusing one's attention. As I've said before, at these times, the little things mean a lot. First, the praise, there is little enough of that due, so why be stingy. The coffee was great! So few people back here in 'cattle class' that it was still hot and fresh when I was served. In point of fact, it was so good I'd actually drunk it when the cabin crew came back two minutes later whisking everything away. And therein, the downside, though somewhat of a mixed blessing. Even with the rapid-fire service it points up the truly ghastly nature of the food being served these days on United. I used to think it was cold and nasty because it took so long to be served to the back of the airp